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Following, is our privacy policy.
Information Collection and Use
xCalibur Web is the sole owner of the information collected on this site. We will not
sell, share, or rent this information to others in ways different from what is disclosed
in this statement. xCalibur Web collects information from our users at several different
points on our website.
Registration
In order to use this website, members/customers must first complete the registration form.
During registration a user is required to give their contact information (such as name and
email address). This information is used to contact the user about the services on our
site for which they have expressed interest, as well as to perform billing functions. It
is optional for the user to provide demographic information (such as income level and
gender), and unique identifiers (such as social security number), but encouraged so we can
provide a more personalized experience on our site.
Order
We request information from the user on our order form. Here a user must provide contact
information (like name and shipping address) and financial information (like credit card
number, expiration date). This information is used for billing purposes and to fill
customer’s orders. If we have trouble processing an order, this contact information
is used to get in touch with the user. Billing information is never saved on our servers,
and is never made available to any third party.
Cookies
A cookie is a piece of data stored on the user’s hard drive containing information
about the user. Usage of a cookie is in no way linked to any personally identifiable
information while on our site. Once the user closes their browser, the cookie simply
terminates. For instance, by setting a cookie on our site, the user would not have to log
in a password more than once, thereby saving time while on our site. If a user rejects the
cookie, they may still use our site. The only drawback to this is that the user will be
limited in some areas of our site. For example, the user will not be able to participate
in any of our Sweepstakes, Contests or monthly Drawings that take place. Cookies can also
enable us to track and target the interests of our users to enhance the experience on our
site.
Some of our business partners use cookies on our site (for example, advertisers). However,
we have no access to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement,
and gather broad demographic information for aggregate use. IP addresses are not linked to
personally identifiable information.
Sharing
We will share aggregated demographic information with our partners and advertisers. This
is not linked to any personal information that can identify any individual person.
We use a credit card processing company to bill users for goods and services. These
companies do not retain, share, store or use personally identifiable information for any
secondary purposes.
Links
This web site contains links to other sites. Please be aware that we [xCalibur Web] are
not responsible for the privacy practices of such other sites. We encourage our users to
be aware when they leave our site and to read the privacy statements of each and every web
site that collects personally identifiable information. This privacy statement applies
solely to information collected by this Web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as
name and email address.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests.
Participation in these surveys or contests is completely voluntary and the user therefore
has a choice whether or not to disclose this information. Information requested may
include contact information (such as name and shipping address), and demographic
information (such as zip code, age level). Contact information will be used to notify the
winners and award prizes. Survey information will be used for purposes of monitoring or
improving the use and satisfaction of this site.
Security
This website takes every precaution to protect our users’ information. When users
submit sensitive information via the website, your information is protected both online
and off-line.
When our registration/order form asks users to enter sensitive information (such as credit
card number and/or social security number), that information is encrypted and is protected
with the best encryption software in the industry - SSL. While on a secure page, such as
our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are
just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything
in our power to protect user-information off-line. All of our users’ information, not
just the sensitive information mentioned above, is restricted in our offices. Only
employees who need the information to perform a specific job (for example, our billing
clerk or a customer service representative) are granted access to personally identifiable
information. Our employees must use password-protected screen-savers when they leave their
desk. When they return, they must re-enter their password to re-gain access to your
information. Furthermore, ALL employees are kept up-to-date on our security and privacy
practices. Every quarter, as well as any time new policies are added, our employees are
notified and/or reminded about the importance we place on privacy, and what they can do to
ensure our customers’ information is protected. Finally, the servers that we store
personally identifiable information on are kept in a secure environment, behind locked
doors.
If you have any questions about the security at our website, you can send an e-mail to (Support
Department) by Clicking
Here.
Special Offers
We send all new members a welcoming email to verify password and username. Established
members will occasionally receive information on products, services, special deals, and a
newsletter. Out of respect for the privacy of our users we present the option to not
receive these types of communications. Please see our choice and opt-out below.
Site and Service Updates
We also send the user site and service announcement updates. Members are not able to
unsubscribe from service announcements, which contain important information about the
service. We communicate with the user to provide requested services and in regards to
issues relating to their account via email or phone.
Correction/Updating Personal Information:
If a user's personally identifiable information changes (such as your zip code), or if a
user no longer desires our service, we will endeavor to provide a way to correct, update
or remove that user’s personal data provided to us. This can usually be done at the
member information page or by emailing our Customer Support.
Users of our site are always notified when their information is being collected by any
outside parties. We do this so our users can make an informed choice as to whether they
should proceed with services that require an outside party, or not.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so
our users are always aware of what information we collect, how we use it, and under
circumstances, if any, we disclose it. If at any point we decide to use personally
identifiable information in a manner different from that stated at the time it was
collected, we will notify users by way of an email. Users will have a choice as to whether
or not we use their information in this different manner. We will use information in
accordance with the privacy policy under which the information was collected. |
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